Your most common
questions answered.

Each hammock includes two tree straps that install very quickly. In a few minutes, you will be able to lie down! Check out our article for a complete tutorial in a few easy steps.

We recommend that you wash your hammock on the gentle cycle of the washing machine. It must air dry, do not put the hammock in the dryer.

Our hammocks are designed to support two people or up to 500 lbs. You will be very comfortable there alone too, up to you!

Nop! Our hammocks use tree straps that don't hurt trees, no knots require.

Our tree straps allow adjustment to the distance and size of the two trees. We recommend a distance of about 12 feet (3.6m).

You will love how small and light the product is. The complete set weight is only 800g, this includes 2 carabiners, 2 tree straps and the hammock. Closed dimensions: 18cm x 11cm x 11cm. Opened dimensions: 300cm x 200cm.

Yes! All our products are shipped from Canada.

All products are shipped from Canada. It usually takes 3-9 business days for the products to arrive at your doorstep.

No! That's good news, isn't it?

It usually takes 3-9 business days for the products to arrive at your doorstep. If your package is masked as delivered and you can't find it, please email us at support@treehugclub.ca.

The warranty covers all manufacturing faults of the fabrics, parts and workmanship for 365 days. Get more details here.

At Tree hug club, we are all nature lovers. This is why we are committed to planting 2 trees for each order placed, more trees to hang on! Also, our shipping packaging is 100% recyclable but above all made 100% from recycled materials.

Our company is located in Canada, more specifically in Quebec City.